Share Energy is steadfastly committed to excellence in all aspects of our operations. Our Codes of Practice, available below, set out the minimum standards we uphold to ensure your confidence.

Code of Practice - Payment of Bills

Codes of Practice - Consumers in Vulnerable Circumstances

Code of Practice - Services for Prepayment Meter Customers

Code of Practice - Complaints Handling

Code of Practice - Efficient use of Electricity

Need another format?

If you or someone you care for requires any of the documents listed on this page in an another format, don't hesitate to reach out to our customer service team on 0808 304 9870 - they'll be more than happy to help! 


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