Emergencies
Emergency help and advice
If your electricity goes out, first check your trip switch. If it seems fine, check if your neighbours have power. If not, the issue might be with the network. Northern Ireland Electricity Networks Ltd is the company responsible for power lines and equipment. You can use their service to check for power outages in your area or report a power cut.
To contact NIE Networks Ltd:
Call: 0345 7643643 (open 24 hours for failure of supply)
Minicom: 03457 147128 (24 hours a day)
Email: customercontact@nie.co.uk
Online: click here to visit the NIE Networks Ltd power cut web page.
Pay As You Go Emergencies
If you’ve topped up but your supply hasn’t come on, you might not have added enough credit, Try topping up again.
If you’ve lost your payment card, let us know and we can arrange a new one for you.
From the press...
From Larne to Leading Northern Ireland’s Newest Energy Revolution
Founding Director Jonny Barr is one of the driving forces behind new energy provider Share Energy
From the Blog...
Why is power not cheaper when we have so many renewables?
The NI weather, the cost, our ancient electricity grid - you name it...
In the community...
Egg-cellent Easter Adventures with Share Energy mascots
The Share Energy mascots made two special appearances this Easter at the Montalto Estate, Ballynahinch and the Bangor Castle Walled Garden.
