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Careers at Share Energy
Share Energy is Northern Ireland’s fastest growing energy supplier — success driven by doing things differently and putting our customers first. We’re currently looking for talented, motivated folks across a range of disciplines to join the expanding team at our vibrant Derry/Londonderry office.
Current Opportunities
The positions listed below are currently unfilled. Candidates should send an up-to-date CV to hr@share-energy.com including their preferred job role in the email subject. We hope to hear from you soon!
Location: Office based, Innovation Centre, Bay Road, Derry
Contract Type: Full-time, permanent
Role Purpose
The Billing & Accounts Assistant will support billing and accounts day-to-day. This is a hands-on role at the centre of the team, helping resolve issues, keep things organised, and support core finance processes.
It’s suited to either someone looking to build a career in accounting, or someone who enjoys operational roles and wants to become highly capable in billing and finance processes.
Key Responsibilities
Billing & queries
- Investigate and resolve billing queries
- Support high bill reviews, including contacting customers where needed
- Assist with rebills, corrections, and catch-up billing
- Help manage estimated accounts and request reads
- Support refunds and billing adjustments
Account & payment updates
- Process Direct Debit changes and cancellations
- Support periodic Direct Debit reviews
- Maintain accurate customer account records
Finance operations
- Process supplier invoices
- Support payment runs
- Maintain accurate records
Day-to-day support
- Handle incoming queries and work with Customer Services
- Support general finance/admin tasks
- Assist with billing checks and data validation
Skills & Experience Required
Essential
- Strong attention to detail
- Organised and able to manage and prioritise a varied workload
- Good communication skills, comfortable communicating verbally and in writing
- Good basic IT skills
Desirable
- Administration, finance, or office-based customer service experience
- Basic Excel skills, happy to learn
- Interest in pursuing a career in a finance or accounting based role
Personal Attributes
- Resilient and solutions focused.
- Able to work independently or as part of a team
- Inquisitive and keen to develop
Qualifications
- GCSE English and Maths at C or above (or equivalent)